RETURN POLICY

Damage Policy
Every shipment is insured in the unlikely event that damage occurs during transit to your shipping location. While cases are extremely rare, damages do happen once in a while. We request that you inspect your item(s) upon delivery.
If your item(s) shipped via common carrier i.e. DHL, FedEx or UPS, simply refuse delivery and contact us immediately for a replacement.
For LTL deliveries i.e. Yellow Freight, Con-Way, Road-Runner, etc., print “Damaged Upon Arrival” where you sign for the items and refuse delivery. After delivery is refused, we will file a claim and send you a replacement product.
If the product is accepted and damaged, you will be responsible for filing a claim with the proper carrier.
For damages unnoticed at the time of delivery, we require that you send us photographs via email within hours, so that we can address and correct the situation.
Please notify the site of any damages on the product or packaging within hours of receipt.